Arno Balemans is regarded as one of Sogeti’s most senior management consultants in the field of quality management. He plays an important role in improving organisations by making pragmatic and practical tailor made improvements. Based on many years of experience he started the development of Quality Supervision which is described in the corresponding book.
Arno started his career in 1990 in software development and shifted to quality management in order to improve himself and others. He contributed to books as the PointZERO vision and Positief afwijkend, een topprofessional and is main author of Quality Supervision. As a trainer and coach Arno has worked together with numerous IT-professionals to further improve their skills.